Customer Service Representative - State Farm Agent Team Member
Full Time • Schertz, TX
Benefits:
- Opportunity for advancement
- Training & development
Position Overview
This full-time position offers the potential for advancement within the company based on both need and experience. We value internal talent and prioritize promoting from within whenever possible. Your dedication and performance will be recognized, allowing you to progress and develop your career within our expanding insurance office.
Working for our growing insurance office is an exciting opportunity that offers both challenges and rewards. Our team culture is supportive and collaborative, making it a fun place to work. We value innovation and creativity, encouraging you to bring fresh ideas to the table.
Starting salary dependent on experience level and qualifications.
This full-time position offers the potential for advancement within the company based on both need and experience. We value internal talent and prioritize promoting from within whenever possible. Your dedication and performance will be recognized, allowing you to progress and develop your career within our expanding insurance office.
Working for our growing insurance office is an exciting opportunity that offers both challenges and rewards. Our team culture is supportive and collaborative, making it a fun place to work. We value innovation and creativity, encouraging you to bring fresh ideas to the table.
Starting salary dependent on experience level and qualifications.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Develop leads, schedule appointments, identify customer needs, and market/sell appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Attention to detail, the ability to handle rejection, and a friendly and professional demeanor are essential for success in this role.
- Must be able to be self-motivated to meet monthly sales quotas.
- Process daily office underwriting requests, payments, and changes.
- Help with customer questions.
- This is a service/sales position.
As an Agent Team Member, you will receive...
- Hourly pay plus available commissions and bonuses for licensed employees
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
Requirements
- Interest in marketing products and services based on customer needs
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Excellent phone communication skills, objection handling, appointment setting
- People-oriented
- Self-motivated
- Detail oriented
- Dedicated to customer service
- Ability to work in a team environment to meet sales/service quotas
- Ability to effectively relate to a customer
- Bilingual - Spanish preferred
- Property and Casualty licensed
- Life and Health licensed
- Reliable transportation
- Office hours are 8:30am-5:30pm M-F
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $36,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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